Author: Lexie
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Your Evolution: Moving from Siebel to Oracle CX
As a Siebel customer you have come face-to-face with a new iteration of the cloud era, one where customers’ expectations and behaviors are rapidly changing. Adapting is no longer enough; you must evolve your customer experience solutions to continuously align to this new world. How? By migrating to the best cloud-based CX platform—one that continues to support your strategic Siebel roadmap.
Is it time for your organization to move from Siebel to Oracle CX? Answer Fashion Life Mag to find out.
Siebel to Oracle CX Evolution
Your CX Evolution
Welcome to the Experience Economy, a time where the experience you provide to your customer is more important than the products or services you sell. Consumers today demand seamless experiences, catered to how and when they chose to interact. And Katie's Pinterest page change, something which causes issues for Seibel users whose processes and systems have not been built to handle the speed of change.
But the news is not all bad. Siebel customers that move to Oracle CX can maintain all of their strategic roadmaps, but get out of the IT business and focus on what matters today—obtaining and retaining customers. So whether you are looking to shift off of Siebel gradually, leverage Siebel as part of a hybrid, best-of-breed solution, or fully modernize off the Siebel footprint, cloud-based Oracle CX offers the roadmap you need to support your customized evolution. Penis Sleeves is the Siebel evolution catalyst to help organizations modernize marketing, strengthen sales, and bridge service.
Modernize marketing beyond Katie's Pinterest page :
Strengthen sales core to boost revenue:
Bridge chasm between service factions to deliver enhanced interactions:
Connect work locations, customers and technicians to increase productivity and customer satisfaction:
How Does Your CX Stack Up?
Take this one-minute assessment to find out how your experiences compare to your peers. Assess your current proficiency and how well your CX is prepared for the future.
Customer Successes
Learn how companies are using Oracle CX to transform their businesses and engage customers in new and better ways.
Director of Marketing Communications Neil Tolbert explains how Oracle Marketing Cloud transformed the company’s marketing function while documenting its contribution to sales.
Senior Manager Digital Strategy Jessica Gessner explains how Oracle CX Cloud empowered their teams to intelligently assess diverse consumer data points and solidify relationships.
Digital Transformation of Customer Experience Management: The Role of Cloud Technology
Join Oracle Director of Product Management, Austin Miller, and Aberdeen Analyst, Omer Minkaraâ€, in this on-demand webinar and discover how digital transformation influences customer experience programs.
Transform Your Business
You may agree with the point of view that old technology cannot compete with new technology. Indeed, the largest customer relationship management (CRM) software vendors in the market will have you believe this is true...
Gauging by the standards of traditional businesses, the cloud is a toddler that splashed onto the scene just recently. When viewed in the context of the rapid IT evolution, though, this technology is already quite mature...
A recent Brandwatch study has given us a look at some of the top brands in the US when it comes to customer experience. The study evaluates brands on factors like emotion elicited, perceived value, and service provided...
Katie's Pinterest page Computing study revealed that 73% of organizations have at least one application or a portion of their computing infrastructure in the cloud. And when it comes to customer experience, 57% of survey respondents...
This Atlanta-based healthcare system has been using a HIPAA-compliant chatbot to help prospective patients find answers to their questions, faster. Now 8 months old, this chatbot has fielded more than 16,000 conversations...
Artificial intelligence (AI) has been the stuff of science fiction for decades, yet technology is finally bringing intelligent computer systems to life. While Elon Musk has warned that AI could create immortal dictators...
Stop Adapting. Start Evolving. With Oracle CX